Shipping Policy
Last Updated: 14/02/2025
At Pérola do Atlântico Notícias, we provide transparent and reliable shipping services in compliance with EU and Portuguese e-commerce laws.
Shipping Process:
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Order Processing: All orders are processed within 2-3 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping times depend on the destination and the shipping method selected.
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Shipping Rates: Shipping costs are calculated based on your delivery address and the shipping method selected during checkout.
International Shipping:
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We offer international shipping. Delivery times and rates may vary depending on the destination. Additional customs duties or taxes may apply and are the responsibility of the customer.
Order Tracking:
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Once your order is shipped, we will send you an email with a tracking number so you can track the status of your shipment.
Delays:
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In case of delays caused by external factors (e.g., weather, customs, or carrier delays), we will notify you as soon as possible. We are not liable for delays caused by third-party carriers.
Lost or Damaged Goods:
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If your product is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and, if applicable, offer a replacement or refund.
We reserve the right to modify this Shipping Policy at any time. Updates will be posted on this page with an updated revision date.